Shipping
Shipping Policy for La Belle Eterna
At La Belle Eterna, we are committed to delivering your orders promptly and efficiently. Our shipping policy outlines the available shipping methods, delivery times, costs, and other relevant details to ensure a smooth shopping experience.
Shipping Methods and Delivery Times
- Standard Shipping: Delivery within 5-7 business days.
- Priority Shipping: Delivery within 1-2 business days.
Please note that delivery times are estimates and may vary based on factors such as order processing time, carrier delays, and destination.
Shipping Costs
- Standard Shipping: Free Shipping.
- Priority Shipping: Complimentary for orders over $50. For orders under $50, a flat rate of $5 applies.
International Shipping
We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination country. Please refer to the shipping options at checkout for specific details. Note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Processing
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, certain products may have shipping restrictions due to local regulations. If your order is affected, we will notify you promptly.
Damaged or Lost Packages
If your package is lost or arrives damaged, please contact our customer service team within 3 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
For any questions or concerns regarding our shipping policy, please contact our customer service team at la.belle.eterna@gmail.com or visit our Contact Us page.
Please note that this shipping policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or contact our customer service team.